ZAHAMART.COM ("we" or "us") respects your privacy and is committed to protecting your personal information. This Privacy Notice explains how we collect, use, and disclose information when you visit our website or use our services.
Information Collection
We may collect personal information such as your name, email address, and contact details when you interact with our website or services.
Use of Information
We use the collected information to provide and improve our services, communicate with you, and personalize your experience. We may also use your information for marketing purposes, but you can opt out at any time.
Information Sharing
We may share your personal information with trusted third-party service providers who assist us in operating our website and delivering our services. We do not sell your information to third parties. We never publicly disclose any personal or sensitive user data related to financial or payment activities.
Data Security
We implement security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website.
Legal Basis for Processing
The legal basis for processing your personal information in compliance with PDPL in Saudi Arabia. We process personal data for the following purposes:
·       Provision of Services: We process personal information to provide the requested services to you, such as order fulfillment, customer support, and account management.
·       Communication: We may use your personal information to communicate with you regarding the services, updates, and important notices.
·       Personalization: We may process your personal information to personalize your experience on our website or enhance our services based on your preferences.
·       Marketing and Promotions: With your consent, we may use your personal information to send you marketing communications, promotional offers, or conduct market research.
·       Legal Compliance: We may process personal information to comply with applicable laws, regulations, or legal obligations, such as tax requirements, fraud prevention, or responding to lawful requests from government authorities.
·       Security and Fraud Prevention: We process personal information to ensure the security of our website, services, and users, including detecting and preventing fraudulent activities or unauthorized access.
·       Analytics and Improvements: We may analyze and aggregate personal information to understand user behavior, improve our services, and enhance the overall user experience.
Retention of Personal Information
We retain personal information for 90 days. The retention period is determined based on customer retention and repeat customer ratio. We may also retain data to comply with legal obligations or for legitimate business purposes.
Children's Privacy
Our website and services are not intended for children under the age of 13 years old. We do not knowingly collect personal information from children. If you believe your child's information has been collected, please contact us using the provided details.
Third-Party Links and Services
Our website may contain links to third-party websites or services that have their own privacy practices. We advise you to review their privacy policies before providing any personal information.
Contact Information
If you have any questions or requests regarding your personal information or this Privacy Notice, you can contact us at:
Email Address: wecare@zahamart.com
Your Rights
You have the right to access, update, and delete your personal information. If you have any questions or requests regarding your information, please contact us using the provided details.
Updates to this Privacy Notice
We may update this Privacy Notice from time to time. The revised version will be posted on our website with the updated effective date. Please check back periodically for any changes.